Refund policy

1. Overview

We want you and your pets to be 100% satisfied with your purchase from Ighayden!

2. Returns Window

You have 14 days from the date you received your item to request a return.

3. Conditions

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Opened pet treats or personalized items cannot be returned unless defective.

4. Refunds Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment.

5. Contact Us

If you have any questions about our Refunds, contact us at contact@Ighayden.shop or call us at (279) 217-6780.